Frequently Asked Questions

Simply visit our website on your computer or phone, click on Register button. Choose what masterpiece you want to paint, and sign up!

Alternatively, contact info@canvasncup.com for information and availability. 

We typically post our in-person calendar around the 15th of the preceding month. 

So for example, we would post our August calendar around July 15th. 

This is to give people ample time to book private parties, but also enough time to find a session you like, book it, and tell your friends!

Of course – kids come with their parents, grandparents, etc, all the time and they have a blast. 

Children under 13 years old must be accompanied by an adult. If you want more information about our kids’ parties, check out our kid painting page.

Unfortunately, we are not able to provide a refund or store credit if you miss your event.

We hope you don’t have to cancel your event, but we understand things come up! 

We just ask that you let us know as soon as you can as there is a decent chance another party was interested in your date.

Please note that deposits are non-refundable if the event is canceled on customer end.

Sure! But we recommend signing up in advance to ensure you have a saved seat. If our class is sold out, we won’t have a seat for you and we’ll feel bad!

Our first concern is for the safety of our guests. When weather is an issue, we’ll consult with some select neighboring businesses and then make a decision as to whether we will open or not. You can also check for weather alert updates on our Facebook page. 

If you’d like to reschedule due to weather, just give us a call or shoot us an email and we’ll happily take care of you. If you’re a private party and the weather is an issue, we’ll happily reschedule the party for a different date that works for the whole group. 

Unfortunately, we are unable to offer last-minute (i.e., same day) refunds due to weather-related circumstances.

Minimum numbers of attendees for our private parties are 8 adults.  For corporate events and fundraisers, we require a minimum of 15 attendees. 

If you prefer to paint and craft in the privacy of your house, we can put together all the supplies and ship them to your door. 

Pick up is also available at our studio for local customers.  Please note that we do NOT accept responsibilities for any supplies lost or delayed once they leave our warehouse.  

We use many third-party shipping suppliers and they operate fully independently of Canvas n Cup.

Canvas n Cup offers complimentary tea, coffee and water. We don't sell food or alcohol. Guests are welcome to bring their own food and beverages, including wine and beer (21+ with valid ID).

People may develop symptoms from certain chemicals that are present in the latex paint such as: formaldehyde, amines, free monomers, and ammonia.  

Allergy sufferers may also respond adversely to the polymers, pigments, vinyl acetate and acrylic that are found in latex.  In case of an allergic reaction, we recommend that you wash the affected area thoroughly with soap and water. 

We would also recommend using antihistamines, as they help check and reduce the intensity of the symptoms effectively.

Need to treat your friends and family to an amazing gift?  We have the perfect solution for you. 

A gift certificate can be used for any in studio paint session.  

Please note that we do not accept gift certificates for birthday parties or corporate events.